.scot-chat{box-sizing:border-box;z-index:10;bottom:20px;font-size:14px;line-height:1.2}.scot-chat.scot-chat-no-ai .message-actions,.scot-chat.scot-chat-no-ai .thread-status{display:none!important}.scot-chat *,.scot-chat *::before,.scot-chat *::after{box-sizing:border-box}.scot-chat.positionFixed{position:fixed}.scot-chat.positionFixed .scot-chat__messages{position:absolute}.scot-chat.positionFixed.position-right{right:20px}.scot-chat.positionFixed.position-right .scot-chat__messages{right:0}.scot-chat.positionFixed.position-left{left:20px}.scot-chat.positionFixed.position-left .scot-chat__messages{left:0}.scot-chat.positionFixed.position-left .scot-chat__messages:before{left:12px}.scot-chat.positionInitial .scot-chat__messages::before{display:none!important}.scot-chat.positionInitial .scot-chat__messages__messages{height:300px}.scot-chat img{max-width:100%;height:auto}.scot-chat__trigger{cursor:pointer;position:relative}.scot-chat__trigger .message-counter{position:absolute;top:0;right:0}.scot-chat .message-counter{width:20px;height:20px;display:inline-block;border-radius:50%;font-size:10px;font-weight:600;background:red;color:#fff;text-align:center;line-height:20px;vertical-align:middle}.scot-chat__messages{bottom:calc(100% + 15px);width:var(--scot-widget-width,300px);max-width:calc(100vw - 40px);background:var(--scot-message-bg,#f1f6fb);color:var(--scot-message-color);border-radius:6px;padding:10px;filter:drop-shadow(0 2px 5px rgb(0 0 0 / .2));opacity:0;visibility:hidden;z-index:-1}.scot-chat__messages a{color:var(--scot-message-color)}.scot-chat__messages.open{opacity:1;visibility:visible;z-index:1}.scot-chat__messages:before{content:"";position:absolute;display:block;width:0;height:0;border-top:10px solid var(--scot-message-bg,#f1f6fb);border-left:12px solid #fff0;top:100%;right:12px}.scot-chat__messages__header{padding:8px 30px 8px 10px;background:var(--scot-header-bg,#fff);width:100%;border-radius:6px;box-shadow:1px 0 5px rgb(0 0 0 / .1);position:relative;z-index:2;display:flex;align-items:center}.scot-chat__messages__header .user-name{max-width:100%;white-space:nowrap;text-overflow:ellipsis;overflow:hidden;font-size:12px;font-weight:600;color:var(--scot-header-color)}.scot-chat__messages__header .user-name .name{margin-bottom:4px}.scot-chat__messages__header .user-name .thread-status{opacity:.8;font-size:11px}.scot-chat__messages__header .user-avatar{width:30px;height:30px;border-radius:50%;-o-object-fit:cover;object-fit:cover;margin-right:8px}.scot-chat__messages__header .message-counter{position:absolute;right:8px;top:50%;transform:translateY(-50%)}.scot-chat__messages__messages{max-height:50vh;overflow-y:auto;display:flex;flex-direction:column;gap:10px;padding:10px 0;min-height:200px;-ms-overflow-style:none;scrollbar-width:none}.scot-chat__messages__messages .scroll-down-icon{position:absolute;width:30px;height:30px;border-radius:50%;cursor:pointer;box-shadow:0 2px 5px rgb(0 0 0 / .2);bottom:60px;right:10px;background:var(--scot-support-message-bg,#fff);z-index:2}.scot-chat__messages__messages .scroll-down-icon:before,.scot-chat__messages__messages .scroll-down-icon:after{content:"";position:absolute;display:block;width:12px;height:1px;background:#8b8b8b;transform:rotate(45deg);top:16px;left:6px}.scot-chat__messages__messages .scroll-down-icon:after{transform:rotate(-45deg);top:16px;left:14px}.scot-chat__messages__messages .scroll-down-icon .message-counter{top:-5px;right:-5px;position:absolute;width:16px;height:16px;line-height:16px}.scot-chat__messages__messages::-webkit-scrollbar{display:none}.scot-chat__messages__messages p{margin:0}.scot-chat__messages__messages .single-message{position:relative;background:var(--scot-customer-message-bg,#fff);border-radius:10px;padding:5px 10px 5px 10px;min-width:30%;max-width:80%;align-self:flex-end}.scot-chat__messages__messages .single-message.agent,.scot-chat__messages__messages .single-message.bot{align-self:flex-start;background:var(--scot-support-message-bg,#fff)}.scot-chat__messages__messages .single-message.system{align-self:center;background:#000;color:#fff;font-size:11px}.scot-chat__messages__messages .single-message.system>*:not(.message){display:none!important}.scot-chat__messages__messages .single-message.system .message{margin-bottom:0}.scot-chat__messages__messages .single-message .message-actions>*{display:none}.scot-chat__messages__messages .single-message.bot:last-of-type .message-actions>*,.scot-chat__messages__messages .single-message.agent:last-of-type .message-actions>*{display:inline-block;margin:8px 0;padding:6px 12px;background:#6f42c1;color:#fff;border-radius:6px;font-size:14px;cursor:pointer}.scot-chat__messages__messages .single-message .message-sender{margin:0 0 5px 0;font-weight:500;color:#007BFF}.scot-chat__messages__messages .single-message .message-sender.agent{color:#28A745}.scot-chat__messages__messages .single-message .message-sender.bot{color:#6F42C1}.scot-chat__messages__messages .single-message .message-sender.system{color:#6C757D}.scot-chat__messages__messages .single-message .message{margin-bottom:2px;overflow-wrap:break-word}.scot-chat__messages__messages .single-message .message img{cursor:pointer}.scot-chat__messages__messages .single-message.skeleton{background:linear-gradient(110deg,#ececec 8%,#f5f5f5 18%,#ececec 33%);background-size:200% 100%;animation:1.5s shine linear infinite;width:80%;min-height:60px}.scot-chat__messages__messages .single-message .message-date{font-size:10px;opacity:.7;text-align:right;margin-left:auto}.scot-chat__messages__messages .single-message .message-date img{width:12px;opacity:.7;animation:rotate 1s infinite;vert-align:top}.scot-chat__messages__input{max-height:40%;position:relative}.scot-chat__messages__input .working-hours{margin:0 -10px;padding:10px;font-size:10px;opacity:.5;line-height:1.3;border-top:1px solid var(--scot-message-color)}.scot-chat__messages__input .working-hours p{margin:0}.scot-chat__messages__input textarea{width:100%;padding:50px;border-radius:0;border:none;box-shadow:none;outline:none;background:var(--scot-input-field-bg,#fff);color:var(--scot-input-field-color,#1e1e1e);margin:0}.scot-chat__messages__input .textarea-wrapper{display:grid;overflow-y:auto;max-height:200px;border-radius:6px;box-shadow:1px 0 5px rgb(0 0 0 / .1)}.scot-chat__messages__input .textarea-wrapper:after{content:attr(data-replicated-value) " ";white-space:pre-wrap;visibility:hidden}.scot-chat__messages__input .textarea-wrapper textarea{resize:none;overflow:hidden;margin:0}.scot-chat__messages__input .textarea-wrapper textarea,.scot-chat__messages__input .textarea-wrapper:after{padding:10px 35px 10px 15px;font:inherit;grid-area:1/1/2/2;width:100%;overflow:hidden}.scot-chat__messages__input .file-picker{position:absolute;left:10px;bottom:10px;cursor:pointer;color:rgb(0 0 0 / .5);transition:0.3s;display:flex}.scot-chat__messages__input .file-picker:hover{color:rgb(0 0 0 / .8)}.scot-chat__messages__input .file-picker svg{width:16px}.scot-chat__messages__input .file-picker input[type=file]{position:absolute;left:0;top:0;display:block;opacity:0;width:16px;height:18px}.scot-chat__messages__input .send-button{position:absolute;right:10px;bottom:8px;z-index:2;cursor:pointer;color:rgb(0 0 0 / .5);transition:0.3s;display:flex}.scot-chat__messages__input .send-button:hover{color:rgb(0 0 0 / .8)}.scot-chat__messages__input .send-button svg{width:22px}.scot-chat__messages__file_popup{position:absolute;left:0;top:0;width:100%;height:100%;background:rgb(0 0 0 / .2);z-index:50}.scot-chat .popup-image{position:fixed;top:0;left:0;width:100%;height:100%;padding:30px;display:flex;align-items:center;justify-content:center;z-index:11111}.scot-chat .popup-image img{max-width:100%;height:auto;position:relative;z-index:2}.scot-chat .popup-image .popup-backdrop{position:absolute;width:100%;height:100%;left:0;top:0;background:rgb(0 0 0 / .5)}.scot-chat .popup-image .close-popup{position:absolute;right:10px;top:10px;z-index:2;cursor:pointer;width:30px;height:30px}.scot-chat .popup-image .close-popup div{width:20px;height:2px;transform:rotate(45deg);background:#fff;position:absolute;top:15px;left:5px}.scot-chat .popup-image .close-popup div:last-child{transform:rotate(-45deg)}body.admin-bar .scot-chat .popup-image .close-popup{top:40px}@keyframes rotate{0%{transform:rotate(0)}100%{transform:rotate(360deg)}}@keyframes shine{to{background-position-x:-200%}}